This Privacy Policy explains how LOLO, 3D visualization and design studio, owned by Valentino Papak (hereinafter: the “Studio”), collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and the applicable laws of the Republic of Croatia.

Data Controller

LOLO, obrt za 3D vizualizacije i dizajn, vl. Valentino Papak
Splitska 17, 22202 Primosten, Croatia
E-mail: lolo@lolovisuals.com

Data We Collect

We collect only the data necessary for providing our services and communicating with you, which includes:

  • First and last name
  • E-mail address
  • Phone number (if provided voluntarily)
  • Data you enter manually via the contact form on our website
  • Technical data (IP address, cookies) collected for the functionality and security of the website

Purpose of Data Processing

We use your personal data exclusively for the following purposes:

  • Responding to your inquiries sent via contact forms or e-mail
  • Preparing quotes and providing agreed-upon services
  • Maintaining the functionality and security of the website
  • Statistical analysis of website visits (anonymous data)

Legal Basis for Processing

We process personal data based on:

  • Your consent (e.g., when using the contact form)
  • Contractual obligations (if you request or use our services)
  • Legitimate interest (maintaining website security and business communication)

Cookies

This website uses cookies to ensure proper functionality and improve user experience. You can change your cookie settings in your browser at any time.

How Long We Retain Your Data

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law.

With Whom We Share Data

We do not sell, rent, or trade your data with third parties. Data may only be shared with trusted partners (e.g., hosting providers) for the purpose of website maintenance, subject to a confidentiality agreement.

Data Security

We implement technical and organizational measures to protect your data from loss, misuse, or unauthorized access.

Changes to the Privacy Policy

We reserve the right to amend this Privacy Policy to ensure compliance with changes in laws and practices. You will be promptly notified of any changes via our website.

Under the GDPR, you have the right to:

  • Access your data
  • Rectify or erase data (the “right to be forgotten”)
  • Restrict processing
  • Data portability
  • Lodge a complaint with a supervisory authority (in Croatia, the Croatian Personal Data Protection Agency – AZOP)

To exercise your rights, you can contact Studio via e-mail at: lolo@lolovisuals.com